Privacy Policy

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. By accessing our website or booking our services, you agree to the terms outlined in this policy. We encourage users to review this page regularly to stay informed about how their information is protected.

Information We Collect

We may collect personal information that you voluntarily provide when you use our services. This information helps us deliver a smooth and reliable experience. The types of data we collect include:
• Full name and contact details such as phone number and email address
• Pickup and drop-off locations for bookings
• Payment-related information for transactions
• Feedback, inquiries, and communication records
• Technical data such as IP address and browser type for website improvement

How We Use Your Information

We use the collected information to provide better services and improve customer experience. Your information may be used for the following purposes:
• To confirm and manage bookings efficiently
• To communicate important updates regarding your service
• To improve our website performance and user experience
• To process payments securely
• To respond to customer support requests and feedback

Information Sharing and Disclosure

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information when necessary to deliver our services effectively. This may include:
• Sharing details with drivers for booking fulfillment
• Working with secure payment providers to process transactions
• Complying with legal obligations or government requests
All third-party partners are required to handle your data responsibly and securely.

Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to protect your data, no online platform can guarantee complete security, and users share information at their own risk.

Cookies and Tracking Technologies

Our website may use cookies to enhance user experience and analyze website traffic. Cookies help us understand user preferences and improve our services. You may choose to disable cookies through your browser settings if preferred.

Your Rights
You have the right to access, update, or request deletion of your personal information. If you have any concerns regarding your data, you may contact us for assistance.

Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page to keep users informed.